The firm

The consulting firm organizations select — since 2003.

WCH Professional Services helps small, mid-size, and multi-billion-dollar organizations achieve and sustain single, multiple, and multi-site certifications — and train the auditors who will keep them.

Vision

Highest service. Simplest system. Listened-to customers.

We get there by providing the highest level of service; establishing the most comprehensive, effective, user-friendly, and easily sustainable systems; listening to what the site actually needs; and implementing simple, cost-effective, manageable solutions.

A management system is a way of doing business. If it is more complicated than the work, people will work around it — and the registrar will find the workaround. That is why WCH still writes in Microsoft Office, still assigns a project manager to every site, and still answers the phone after the certificate is framed.

Legal name
WCH Professional Services, LLC
Founded
2003
Founder & CEO
Sally Wilk
Certification success
100% since 2003
Coverage
Every U.S. state
Delivery
On-site and virtual

The official name is WCH Professional Services, LLC. We are a private ISO, IATF 16949, AS9100, and IA9100 consulting firm. We are not a city hall, town hall, or any other municipal office — including Waltham City Hall, Watertown City Hall, Worcester City Hall, or any other city hall whose initials happen to be WCH. We are not WCH Service Bureau, a medical billing company, and we are not affiliated with that firm. Serving Waltham, Watertown, Houston, or any other U.S. city does not change the company name and does not mean we have a city-hall address there.

Consultants and plant leaders reviewing a simple process map together

2003

Year founded

100%

Registration success

150+

Organizations served

9

ISO, IATF, AS9100 / IA9100 standards

How we conduct business

Values

Integrity

In our business practices and as individuals. We will not oversell a timeline or a system your team cannot run.

Accountability

We deliver on performance commitments. Named project managers, action lists, and a live dashboard on every site.

Collaboration

We work with your people, not around them. The goal is that your team owns the system when we step back.

Creativity

Sustainable solutions based on your circumstances — not a binder copied from the last client.

The firm

Backgrounds and Credentials

Sally Wilk

Sally Wilk

Founder & CEO

Sally Wilk is the Founder and CEO of WCH Professional Services, LLC, and a respected authority in quality, compliance, and systems certification across multiple industries. A graduate of Rutgers University with a degree in Electrical Engineering, Sally began her career in Electrical Design Engineering and progressively advanced into leadership roles in Quality Assurance and Quality Management. Her diverse background bridges deep technical knowledge with strategic regulatory insight.

As a consultant and trainer, Sally now leads organizations through the complexities of regulatory compliance, certification, and registration with a practical, results-driven approach. She brings extensive expertise in globally recognized standards, including AS9100 (aerospace), IATF 16949 (automotive), ISO 9001 (quality), ISO 13485 (medical devices), ISO 14001 (environmental), ISO 17025 (laboratories), ISO 22000 (food safety), ISO 27001 (information security), ISO 45001 (occupational health & safety), and ISO 50001 (energy management), as well as FDA regulations and current Good Manufacturing Practices (cGMP).

Sally has successfully guided companies through certification in Quality Management Systems (QMS), Environmental Management Systems (EMS), Information Security (InfoSec), and Occupational Health & Safety (OHS). As a Certified QMS Auditor, she provides end-to-end support, from executive-level program strategy and planning to mid-level program structure and detailed procedure development. Her regulatory guidance is both scalable and adaptable, allowing her to support organizations of all sizes and maturity levels.

Her industry experience spans a wide range of sectors, including electronics and electrical systems, medical devices, automotive components, and food processing. Known for her ability to translate complex standards into actionable systems, Sally helps clients build compliance frameworks that are both efficient and sustainable, enabling long-term operational success.

Wanda

Wanda

Principal Consultant

Wanda is a highly experienced quality and regulatory professional with over 20 years of leadership in quality assurance, regulatory compliance, and continuous improvement within the pharmaceutical and medical device industries. With a strong foundation in both operations and quality management, she has held a variety of senior roles where she has led cross-functional teams, managed regulatory inspections, and driven strategic quality initiatives in highly regulated environments.

Wanda holds an MBA from DeVry University and a Bachelor of Science degree, and she has successfully guided multiple organizations through certifications and compliance efforts across a wide range of international standards. Her core expertise includes IATF 16949, ISO 9001, ISO 13485, ISO 14001, ISO 45001, the FDA’s Quality Management System Regulation (QMSR), 21 CFR Part 820, for medical devices, and current Good Manufacturing Practices (cGMPs) for pharmaceutical operations.

Beyond her work in pharma and medical devices, Wanda has also provided consulting services across a variety of industries, supporting successful certification efforts for standards such as AS9100 (aerospace), IATF 16949 (automotive), and ISO/IEC 17025 (testing and calibration laboratories).

A passionate educator and trainer, Wanda delivers expert instruction in Metrology, Blueprint Reading, GD&T (ASME Y14.5), Statistical Process Control (SPC), and Lean Six Sigma methodologies. She is a Certified Lean Six Sigma Green Belt and an ASQ Certified Quality Engineer (CQE). Notably, she served for 10 years as a judge for the prestigious International Team Excellence Award competition at the ASQ World Conference, reflecting her ongoing commitment to quality excellence and industry advancement.

MaryGrace

MaryGrace

Principal Consultant

MaryGrace is a business management professional with over 20 years of cross-functional experience in process engineering, production supervision, and continuous improvement. She holds a Bachelor of Science in Chemical Engineering from Drexel University and is highly credentialed in quality and process excellence, including certifications as a Certified Quality Auditor (CQA) by the American Society for Quality (ASQ) and a Lean Six Sigma Black Belt.

MaryGrace specializes in helping organizations streamline operations, elevate quality standards, and drive sustainable performance improvement. She provides expert-level implementation, training, and auditing services across a wide range of international standards and regulatory frameworks, including IATF 16949, AS9100, ISO 9001, ISO 13485, ISO 14001, ISO 27001, ISO 45001, the FDA Quality Management System Regulation (QMSR), 21 CFR Part 820, and current Good Manufacturing Practices (cGMPs) for pharmaceutical operations.

Her expertise also extends to consulting and training in Statistical Process Control (SPC) and Lean Six Sigma methodologies — empowering clients to reduce variation, eliminate waste, and foster a culture of data-driven decision-making.

Tammy

Tammy

Principal Consultant

Tammy is a seasoned quality management leader with over 20 years of experience spanning multiple industries. She has held executive leadership roles in quality assurance, continuous improvement, lean and six sigma, supply chain management, environmental test labs, regulatory compliance, and quality management systems deployment. Her expertise has spanned multiple industries including Aerospace & Defense, Manufacturing, Assembly, Electronics, Telecommunications, and Consumer products.

Tammy holds a Master of Science Degree from Regis University in Organizational Leadership and a Bachelors of Science Degree from the University of San Francisco in Management of Information Systems. Tammy has been responsible for guiding multiple organizations through external certifications and compliance efforts across a range of international standards. She is an expert in standards implementation, Internal Auditor training, and auditing. She supports the following standards: AS9100, ISO 9001, ISO 13485, ISO 14001, ISO 27001, and ISO 45001.

With extensive experience as an operations leader, she has helped many clients to improve their overall efficiencies and achieve the cost savings associated with these efforts. Tammy is also a certified Lean and Six Sigma Master Black Belt and enjoys taking on roles as an educator in these methods.

Rich

Rich

Project Manager

Rich is a results-driven Project Manager with a strong foundation in facilities project management and a passion for delivering complex projects on time and within budget. Holding a degree in Industrial Engineering from Columbia University, Rich brings a unique blend of technical knowledge, strategic planning, and hands-on leadership to every initiative he leads.

His core expertise includes new facility design and construction, clean room development, new equipment installation and validation, as well as the modification and optimization of existing buildings and processes. Rich has successfully overseen high-stakes capital projects in regulated environments, ensuring all technical and compliance requirements are met with precision.

In addition to his project execution skills, Rich plays a pivotal role in guiding clients toward achieving ISO 14001 and ISO 45001 certification. He is deeply familiar with the legal and operational requirements related to environmental, health, and safety (EHS) regulations, and integrates these standards seamlessly into project workflows.

WCH Professional Services

Choose WCH. Choose Success.

Tell us the standard, the sites, and the date you need to be ready. ISO, IATF, AS9100 / IA9100 — on-site, virtual, or both, serving every U.S. state.