Guidance, and Support
For companies that wish to implement a Management System that complies with the standard, the implementation process consists of updating existing documentation / developing the required documentation and preparing for the Registration Audit.
WCH will provide the resources necessary to facilitate, consult, and train personnel to accomplish the goal of becoming certified to the standard.
On-site meetings, combined with remote support to accomplish the following objectives.
Kickoff Meeting: A Kickoff Meeting will be held on Day 1. At this meeting, each clause of the standard will be reviewed and the company will select the employees who will be the process owners. An estimated project plan and timeline will be established. The team will analyze the GAPS between the company’s current Management System and the requirements of the standard.
Management Training: Training will focus on MANAGEMENT RESPONSIBILITY and COMMITMENT, which is essential for success of the Management System.
Procedure Development: Drafting flow-charted procedures for all required processes, and ensuring the company can issue procedures to the system.
Coaching and Consulting: On an as needed basis, the consultant will observe procedure steps, tasks and records. The consultant will provide suggestions, templates and other materials, and answer questions to ensure procedural documentation and corresponding actions taken by employees are mirror images. Items that will receive specific attention include, but are not limited to, strategic planning, risk analysis, internal and external interested parties, internal and external factors, and process inputs and outputs.
Employee Understanding & Awareness Training: Providing all employees with a basic overview of a compliant Management System, their responsibilities, and what to expect when the Registrar conducts the Registration Audit.